The customer has the right to return some or all of the goods within 14 days from the date of receipt of the shipment without giving any reason, provided that the goods have not been used, are complete and originally packed.

Please send information about the willingness to return the goods to the e-mail address: returns@solingen.pl

In the message, please send the telephone number to the contact. After receiving the message about the willingness to return, an employee of the Solingen.pl online store will call you to arrange the form of return.

Do not send cash on delivery returns. The amount for the delivery is non-refundable.